My Villij App, LLC - Privacy Policy

Effective Date: March 26, 2026 | Last Updated: May 15, 2026My Villij App, LLC ("My Villij," "we," "us," or "our") operates the My Villij mobile application and website (collectively, the "Service"). My Villij is a private, invite-only coordination and support app that helps trusted friends and family communicate and coordinate help requests in real time.This Privacy Policy describes how we collect, use, share, and protect information about you when you use the Service. By using the Service, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Service.My Villij is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18.Quick Summary
This summary is for your convenience and does not replace the full Privacy Policy below.
• We collect only the information needed to operate the Service: your account info, content you share with your trusted network, location (only when you grant permission), and basic device data.
• We do not sell your personal information.
• We do not share your personal information with advertisers or use it for behavioral advertising.
• We do not use your personal information to train artificial intelligence or machine learning models.
• Your content (messages, posts, photos) is shared only with the trusted network members you choose.
• You can access, correct, delete, or export your information at any time by contacting us at [email protected].1. Information We Collect
1.1 Information You Provide to Us
When you create an account or use the Service, you may provide us with:
• Account information: name, email address, mobile phone number, password, and profile photo (optional).
• Trusted network information: the names and contact details of people you invite to or accept invitations from your trusted network.
• Content: messages, help requests, notifications, photos, schedules, reminders, and other content you create or share through the Service.
• Payment information: if you subscribe to a paid plan or make an in-app purchase, the applicable app store (Apple App Store on iOS or Google Play on Android) collects and processes your payment information through your existing Apple or Google account. We do not receive or store your full payment card number. Subscription transaction data (such as the fact and timing of a purchase) is processed by RevenueCat, Inc. on our behalf to manage subscriptions across platforms.
• Communications with us: any information you provide when you contact us for support, respond to surveys, or otherwise communicate with us.1.2 Information We Collect Automatically
When you use the Service, we automatically collect:
• Device and browser information: device type, operating system, browser type and version, language settings, and screen size.
• Usage information: features you use, actions you take, and dates and times of access, and error logs.
• Location information: with your permission, we may collect approximate or precise location data from your browser or device to enable location-based features (such as sharing your arrival at a pickup location). You can disable location access at any time through your browser or operating system settings.
• Log and analytics data: IP address, crash reports, and performance data.
1.3 Information from Third Parties
If you invite someone to your trusted network or are invited by another user, we may receive limited information (such as a name or phone number) from that user in order to send the invitation. We do not store or use this information for any purpose other than facilitating the invitation.2. How We Use Information
We use the information we collect to:
• Provide, maintain, and improve the Service, including delivering messages, notifications, and help requests within your trusted network.
• Authenticate your account and protect the security of the Service.
• Process subscription payments and manage billing.
• Send SMS messages, push notifications, and emails related to your use of the Service. Standard message and data rates from your carrier may apply.
• Respond to your support requests and communicate with you about the Service.
• Detect, investigate, and prevent fraud, abuse, security incidents, and violations of our Terms of Service.
• Comply with legal obligations and enforce our agreements.
• Conduct aggregated, de-identified analytics to understand how the Service is used and improve its features.
We do not use your personal information for behavioral advertising, sell it to data brokers, or use it to train artificial intelligence or machine learning models.3. How We Share Information
We share information only in the limited circumstances described below. We do not sell your personal information.
We do not sell, rent, or share your mobile phone number or SMS opt-in or consent information with third parties or affiliates for their marketing or promotional purposes.3.1 With Your Trusted Network
The whole point of My Villij is to share information with the people you trust. Content you send, post, or share — including messages, help requests, photos, location (when you choose to share it), and schedule information — is visible to the members of the trusted network you select. You control who is in your trusted network.3.2 Service Providers (Sub-Processors)
We use trusted third-party service providers to operate the Service. These providers process information only on our instructions and are contractually obligated to protect it. Our current sub-processors include:
Provider Purpose Data Categories
Vercel Inc. Application hosting and content delivery App requests, IP address, basic device data
Supabase, Inc. Database, authentication, and storage All account and content data
Twilio, Inc. SMS message delivery Phone number, message content
Apple Inc. (App Store) In-app subscription billing on iOS Apple ID, payment information, transaction data
Google LLC (Google Play) In-app subscription billing on Android Google account, payment information, transaction data
RevenueCat, Inc. Subscription management across iOS and Android User ID, device info, subscription and transaction events
[Analytics provider — replace with your actual tool, or delete this row] Usage analytics and crash reporting Device info, usage data, IP address
This list may be updated from time to time. Email us at [email protected] to request the current list.3.3 Legal and Safety
We may disclose information when we believe in good faith that disclosure is necessary to: (a) comply with a subpoena, court order, or other legal process; (b) protect the rights, property, or safety of My Villij, our users, or the public; (c) detect, investigate, or prevent fraud, security, or technical issues; or (d) enforce our Terms of Service.3.4 Business Transfers
If My Villij is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.3.5 With Your Consent
We may share information for other purposes with your consent.4. Messaging and Notifications
By providing your mobile phone number and using the Service, you consent to receive SMS text messages from My Villij for transactional purposes, including account verification, help request notifications, coordination alerts, and security messages. Message frequency varies based on your use of the Service. Message and data rates may apply.
To stop receiving SMS messages, reply STOP to any message. For help, reply HELP or contact us at [email protected]. You can also disable SMS notifications in your account settings.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. SMS opt-in data and consent are used solely to deliver the Service's text notifications and are shared only with our SMS provider, Twilio, as needed to send those messages.
Your phone number and the contents of your messages are processed through Twilio, Inc. in accordance with Twilio's privacy policy and applicable carrier requirements (including 10DLC compliance for US carriers).
The Service may also send you web push notifications through your browser if you have granted permission. Web push notifications are delivered by your browser provider (such as Apple, Google, or Mozilla) and may be subject to their respective privacy practices. You can disable web push notifications at any time through your browser or operating system settings.5. Your Rights and Choices
5.1 Access, Correction, Deletion, and Portability
You may access, correct, update, or delete your account information at any time through the Service settings or by contacting us at [email protected]. You may also request a copy of the personal information we hold about you in a portable format.5.2 Account Deletion
You may delete your account at any time through the Service or by contacting us. When you delete your account, we will delete or de-identify your personal information within 30 days, except where we are required by law to retain it (for example, for tax, accounting, or legal compliance) or where it is reasonably necessary to enforce our agreements or resolve disputes. Messages and content you have shared with your trusted network may remain visible to the recipients.5.3 Communications Preferences
You may opt out of marketing communications by following the unsubscribe instructions in any email or by updating your account settings. We may continue to send you transactional and service-related messages even after you opt out of marketing.5.4 Browser and Device Permissions
You may disable location access, browser notifications, camera, microphone, and other permissions at any time through your browser settings or operating system settings. Disabling certain permissions may limit features of the Service.5.5 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to: (a) know what personal information we collect, use, and disclose; (b) request access to and a copy of your personal information; (c) request deletion of your personal information; (d) correct inaccurate personal information; (e) opt out of the sale or sharing of personal information (we do not sell or share for cross-context behavioral advertising); and (f) be free from discrimination for exercising these rights. To exercise these rights, contact us at [email protected]. You may also designate an authorized agent to make a request on your behalf.5.6 Other US State Privacy Rights
Residents of Colorado, Connecticut, Virginia, Utah, Texas, Florida, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and obtain a copy of their personal information, and to opt out of certain processing. To exercise these rights, contact us at [email protected].5.7 Canadian Privacy Rights (PIPEDA)
If you are a resident of Canada, you have the right under the Personal Information Protection and Electronic Documents Act (PIPEDA) to access and correct your personal information and to withdraw consent (subject to legal or contractual restrictions). To exercise these rights, contact us at [email protected].6. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Service. We may retain information after account deletion as necessary to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Backup copies may persist for a limited period before being overwritten in the ordinary course of business.7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and security monitoring. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.8. International Data Transfers
My Villij is operated from the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States. Canadian users acknowledge that their personal information may be subject to access by US government authorities under US law.9. Children
The Service is not directed to, and we do not knowingly collect personal information from, individuals under 18 years of age. If we become aware that we have collected personal information from a person under 18, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us at [email protected].10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email before the changes take effect. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after the effective date constitutes your acceptance of the updated policy.11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
My Villij App, LLC
7756 N Kendall Drive #247
Miami, FL 33156
Email: [email protected]
Website: https://myvillijapp.com/
This Privacy Policy is published at https://privacy.myvillijapp.com/.